IP Centrex Feature Summary
Key features of the service include:
- Unlimited local, incoming and a generous amount of long distance minutes. Additional minutes are at 3 cents a minute.
- Elimination of telecom usage taxes for local and long distance services.
- Able to combine remote offices into a single network.
- System upgrades for core features
- A browser interface to manage calls using your PC
- Ability to provision redundant back-up services using Find-Me service
- Voicemail with multiple greetings and notifications
- Company and personal directories
- Music on Hold
- Automatic Call routing:
- Find-me — a sequenced list of numbers where you may be reached
- Follow-me—rules for directing calls based on time of day, day of week, caller ID, or a range of dates
- IP ACD
- Hunt Groups
- Group Pick-up
- Auto Attendant with unlimited sub-menus
- Abbreviated dial plans
- Extension dialing
- Last number redial
- Call waiting
- Call transfer (blind or consulted)
- Call forwarding (unconditional, on busy, on no answer)
- Class of Service call restrictions
- Speed dials
- Privacy Guard
- Remote call forwarding
- Soft phone support
- Authorization Codes
- N-way conferencing (with browser interface to manage conferences)
- Billing / Account codes
- Time of Day routing
Essential Inbound Call Handling Services that can be combined with IP Centrex:
- Toll-free services*
- On-net calling to other IP locations using Optivon services
*at additional cost
**Optivon IP Centrex does not provide 911 or E911 services. To provide those services, we recommend a separate telephone line be
installed that can be configured as part of the IP Centrex to route 911 calls in emergency situations. Optivon does not supply
equipment for this service.
Service is available in 124 markets. See agent for details about equipment and service availability.
