Optivon Blog

Communication is the cornerstone of your business – interoffice communication, communication to your clients, and most importantly, communication to potential clients. Every interaction is important and often businesses only have one opportunity to leave a lasting impression. Don’t let your outdated phone system get in the way of creating client relationships. Optivon’s Accession is a … Continue reading “Essential Steps to Improving Communication”

A positive customer experience is crucial in today’s business world. Most of your customers have instant access to a large audience – social media. Cloud based phone systems, such as Optivon’s Cloud PBX, can help ensure that their customer experience is a positive one. Here’s how: 1.Don’t waste your customers’ time. Use your CRM to … Continue reading “4 Keys to Improving Customer Experience”

Unified Communications (UC) is a marketing buzzword describing the integration of real-time communication services. Your working life moves constantly from desk to laptop to smart phone to tablet. With Unified Communications now you can use any device whether at your desk, at home or on the move. Accession Communicator, Optivon’s app for mobile and desktop, … Continue reading “Now you can be connected wherever you are.”

Call Centers increasingly see the benefits of moving their infrastructure into a cloud-based environment. Since contact center equipment is costly to purchase and maintain, our cloud-based model enables you to purchase services in a more efficient manner, buying only what you need. Interactive Voice Response (IVR) and queueing functions through both Easy Attendant and Premium … Continue reading “5 ways you can improve performance at your call center by moving to the cloud.”

Cloud PBX services, also known as Hosted PBX, virtual phone systems or virtual phone services, allow their users to receive and manage calls through one main phone number and, unlike traditional PBX services, there is no need to pay for any additional hardware. A virtual PBX service provides its customers with an online interface accessible … Continue reading “What you really need to know about Cloud PBX”

Your working life moves constantly from desk to laptop to mobile smart phone to iPad. Now you can use all the features of your Optivon phone services from almost any device whether at your desk, at home or on the move. Your Optivon phone service can be used to make or receive calls from your … Continue reading “TAKE YOUR OFFICE ANYWHERE!”

Accession enables you to integrate voice, instant messaging, video, and email into a single, cross platform user experience. Accession will become the primary means by which your employees communicate. Key benefits include: Softphone enables voice communications, either within the client itself or integrated with the desk phone or mobile device Corporate directory/contact management – communicate … Continue reading “Communicate More Effectively With Accession”

Here is how it works! Follow & Retweet this photo using the HASHTAG: #OptivonContest All entries will be in the running to win: GRAND PRICE $100.00 Plaza Gift Card. 2nd place $50.00 Plaza Gift Card & 3rd place $25.00 Plaza Gift Card. Winners chosen randomly, contest starts 11/6 and runs for 10 days.

Cloud PBX provides a convenient web portal that makes it easy for users to set up and change features to suit their needs. Some of the features are: *Visual voicemail enables you to listen to messages or have them sent to email. *Business Call Manager contains poweful call routing capabilities such as simultaneous ring, distinctive … Continue reading “Web Portals Make Administration Easy”