Essential Steps to Improving Communication

11 Feb 2016

Communication is the cornerstone of your business – interoffice communication, communication to your clients, and most importantly, communication to potential clients. Every interaction is important and often businesses only have one opportunity to leave a lasting impression. Don’t let your outdated phone system get in the way of creating client relationships. Optivon’s Accession is a … Continue reading “Essential Steps to Improving Communication”

5 ways you can improve performance at your call center by moving to the cloud.

08 Jan 2016

Call Centers increasingly see the benefits of moving their infrastructure into a cloud-based environment. Since contact center equipment is costly to purchase and maintain, our cloud-based model enables you to purchase services in a more efficient manner, buying only what you need. Interactive Voice Response (IVR) and queueing functions through both Easy Attendant and Premium … Continue reading “5 ways you can improve performance at your call center by moving to the cloud.”

Communicate More Effectively With Accession

25 Nov 2015

Accession enables you to integrate voice, instant messaging, video, and email into a single, cross platform user experience. Accession will become the primary means by which your employees communicate. Key benefits include: Softphone enables voice communications, either within the client itself or integrated with the desk phone or mobile device Corporate directory/contact management – communicate … Continue reading “Communicate More Effectively With Accession”

Manage Your Business From Anywhere

25 Nov 2015

A wealth of capabilities to make your business more productive. Hosted Voice includes a wealth of features and capabilities. They include: Web portal enables users to manage calls, faxes, and voicemails; administrators have powerful features to configure business-level features. Desktop and mobile client/app enable instant messaging and “presence” capabilities (if they are available or not) … Continue reading “Manage Your Business From Anywhere”

Optivon #Hashtag Contest

05 Nov 2015

Here is how it works! Follow & Retweet this photo using the HASHTAG: #OptivonContest All entries will be in the running to win: GRAND PRICE $100.00 Plaza Gift Card. 2nd place $50.00 Plaza Gift Card & 3rd place $25.00 Plaza Gift Card. Winners chosen randomly, contest starts 11/6 and runs for 10 days.