Cloud PBX Solutions
Market leaders in the use of cloud
computing since 2004.
Providing a professional experience when your customers call is critical – it can mean the difference between winning or losing business. Regardless of the size of your company, you should have access to the same features and functions as large organizations.
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SIP trunking is a Voice over Internet Protocol (VoIP) and streaming media service based on the Session Initiation Protocol (SIP) by which Optivon, Inc. delivers telephone services and unified communications to customers. We help to maximize your operations and gain a competitive advantage and business growth.
Optivon Cloud ACD Solution for call centers helps you deliver outstanding customer experiences. It gives your business the ability to manage a large volume of calls, without sacrificing customer service. Supervisors can set up Multi Line Hunt Groups (MLHG) based on agent specialty, shift, etc. Cloud ACD routes calls to MLHGs based on customer choice or availability.