Has your company looked at the possibility of using a “bring your own device” (BYOD) program? BYOD initiatives are becoming increasingly popular, especially with small to medium sized businesses. Pros • Save $$$ • Less devices for employees to keep track of • Smaller phone contracts • Device diversity • Less helpdesk requests Cons • … Continue reading “Benefits of a BYOD Program”
Has your business made the decision to upgrade to Cloud PBX? Many companies are making the same decision. In today’s business world there is an emphasis on fast and efficient communication and the on premise phone systems are no longer able to meet those standards. Optivon’s Cloud PBX allows your employees to be connected, from … Continue reading “Tactics to Ease the Transition to Cloud PBX”
Changes in technology are allowing small businesses to level the playing field with larger companies. Communication tools are superior and more affordable than they once were. This is especially true of cloud communication services. Is your business taking advantage of the mobility tools available? Below are a few tips on how mobility tools can help … Continue reading “Mobility Tips for Small Businesses”
For many of your customers, your contact center might be their first and only impression of your business. If you evaluated your contact center today, would you feel comfortable with that? Below are a few helpful hints to ensure your contact center is leaving a lasting, positive impression on your customers. Convey Knowledge Ensure that … Continue reading “4 Tips for a Successful Contact Center”